Data Collection
At LearnSphere Academy, located in the vibrant city of Toronto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, courses, and services. LearnSphere Academy, operating from 123 University Avenue, Toronto, ON, M5G 1E6, is dedicated to providing a transparent and secure learning environment.
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you register for an account, enroll in a course, or contact us. For example, when you sign up for the "Python Programming Masterclass" or the "Full-Stack Web Development Bootcamp," we require your name and email address to create your account and provide you with course materials.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card details, through secure third-party payment processors. We do not store your credit card information directly. Our payment processing partners adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of your financial data.
- Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. This data helps us analyze trends, administer the site, and gather broad demographic information for aggregate use. We use tools like Google Analytics to track and analyze this data.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small files stored on your device that enable us to recognize your browser and remember certain information. You can control cookies through your browser settings. Please refer to our Cookies Policy for more details.
- Communications: We collect information when you communicate with us, such as when you send us emails or participate in online forums. We use this information to respond to your inquiries, provide customer support, and improve our services.
Our data collection practices are designed to ensure that we only gather information necessary to provide you with the best possible learning experience. We are committed to transparency and will always inform you about the types of data we collect and how we use it.
Data Usage
The information we collect is used for various purposes to enhance your experience with LearnSphere Academy and to improve our services:
- Providing and Personalizing Services: We use your personal information to create and manage your account, enroll you in courses, provide you with access to course materials, and personalize your learning experience. For instance, if you are enrolled in the "Data Science and Machine Learning with R" course, we use your information to track your progress and provide you with personalized feedback.
- Communication: We use your contact information to communicate with you about your account, course updates, promotions, and important announcements. This includes sending you emails, newsletters, and notifications. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions provided in the email.
- Improving Our Services: We analyze usage data to understand how our website and services are being used, identify areas for improvement, and develop new features. For example, we may analyze data to determine which courses are most popular and allocate resources accordingly.
- Customer Support: We use your information to respond to your inquiries, provide customer support, and resolve technical issues. If you contact us with a question about the "UX/UI Design Fundamentals" course, we will use your information to investigate and resolve your issue.
- Marketing: With your consent, we may use your information to send you promotional materials and special offers about our courses and services. We may also use your information to target advertising on social media platforms and other websites.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
We are committed to using your data responsibly and ethically. We will never sell your personal information to third parties. We only share your information with trusted service providers who assist us in providing and improving our services, and we ensure that these providers adhere to strict privacy and security standards.
Data Security
LearnSphere Academy takes data security seriously and implements a variety of measures to protect your information from unauthorized access, use, or disclosure. Our security measures include:
- Encryption: We use industry-standard encryption technologies to protect your personal and payment information during transmission. For example, when you submit your credit card details during checkout, the information is encrypted using Secure Socket Layer (SSL) technology.
- Secure Storage: We store your data on secure servers that are protected by firewalls and other security measures. Our servers are located in secure data centers that are physically protected against unauthorized access.
- Access Controls: We restrict access to your personal information to authorized employees and service providers who need to know the information in order to provide our services. All employees are required to adhere to strict confidentiality agreements.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems. We also work with third-party security experts to assess and improve our security measures.
- Data Breach Response Plan: In the event of a data breach, we have a comprehensive response plan in place to quickly assess the situation, contain the breach, and notify affected individuals in accordance with applicable laws and regulations.
While we take reasonable steps to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. However, we are committed to continuously improving our security measures to protect your data to the best of our ability.
If you have any concerns about the security of your data, please contact us immediately at [email protected] or call us at +1 944-336-9021.
Cookies and Similar Technologies
LearnSphere Academy uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small files stored on your device that enable us to recognize your browser and remember certain information.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access essential features, such as logging into your account and making purchases.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. We use this information to improve the performance of our website and provide you with a better user experience.
- Functionality Cookies: These cookies enable us to remember your preferences and personalize your experience, such as remembering your language preference and displaying content that is relevant to your interests.
- Advertising Cookies: These cookies are used to deliver targeted advertising to you based on your browsing history and interests. We may also share this information with third-party advertising partners.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to access certain features of our website. For more information about cookies and how to manage them, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites and services that are not owned or controlled by LearnSphere Academy. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites and services before providing them with your personal information.
For example, our website may contain links to social media platforms, payment processors, and other third-party services. These third parties have their own privacy policies and data collection practices. We recommend that you familiarize yourself with these policies before using their services.
LearnSphere Academy is not liable for any damages or losses arising from your use of third-party websites and services.
Your Rights
You have certain rights regarding your personal information under applicable data protection laws. These rights may include:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected] or call us at +1 943-938-3991. We will respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations. We may require you to verify your identity before processing your request.
If you believe that we have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority.
This Privacy Policy is reviewed and updated periodically by Anya Sharma, Chief Privacy Officer at LearnSphere Academy. Last updated: October 26, 2025.