Accessibility Statement

Our Commitment to Accessibility

At LearnSphere Academy, located in the vibrant city of Toronto, we are deeply committed to ensuring that our online learning platform is accessible to all individuals, regardless of their abilities or disabilities. We believe that everyone deserves equal access to quality education and learning resources. This accessibility statement outlines our ongoing efforts to provide an inclusive and user-friendly experience for all our students, instructors, and visitors.

Our commitment is guided by the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are internationally recognized standards for web accessibility. We continuously strive to meet and exceed these guidelines in our design, development, and maintenance processes.

• We regularly review and update our website to ensure it meets the latest accessibility standards.
• We provide alternative text for all images and non-text content, allowing users with visual impairments to understand the content.
• We ensure that all content is navigable using a keyboard alone, catering to users who cannot use a mouse.
• We use clear and concise language, making our content easy to understand for individuals with cognitive disabilities.
• We provide captions and transcripts for all video and audio content, ensuring accessibility for users with hearing impairments.
• We ensure that our website is compatible with a wide range of assistive technologies, such as screen readers and speech recognition software.

Assistive Technologies

LearnSphere Academy’s website is designed to be compatible with the following assistive technologies:

We regularly test our website with these assistive technologies to ensure optimal performance and usability. If you encounter any issues while using assistive technology with our website, please contact us immediately so we can address the problem.

We understand that different users have different needs and preferences when it comes to assistive technologies. We are committed to supporting a wide range of tools and configurations to ensure that everyone can access our content effectively.

Specific Accessibility Features

The following features have been implemented to enhance the accessibility of LearnSphere Academy's website:

• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
• Alternative Text: Meaningful alternative text is provided for all images, icons, and other non-text elements.
• Clear and Consistent Navigation: The website features a clear and consistent navigation structure, making it easy for users to find the information they need.
• Adjustable Text Size: Users can adjust the text size using their browser settings to improve readability.
• Color Contrast: Sufficient color contrast is used between text and background colors to ensure readability for users with low vision.
• Form Labeling: All form fields are properly labeled to provide context and guidance for users.
• Video Captions and Transcripts: Captions and transcripts are provided for all video and audio content.
• Skip Navigation Link: A "skip to main content" link is provided to allow users to bypass repetitive navigation elements.

Ongoing Efforts and Future Enhancements

Accessibility is an ongoing process, and we are continuously working to improve the accessibility of our website. We regularly conduct accessibility audits and user testing to identify areas for improvement. Future enhancements may include:

• Implementing more advanced accessibility features, such as ARIA attributes, to provide richer information to assistive technologies.
• Developing a customizable accessibility toolbar that allows users to adjust various settings, such as text size, contrast, and font type.
• Providing training to our content creators on accessibility best practices to ensure that all new content is accessible from the start.
• Seeking feedback from users with disabilities to gain valuable insights into their experiences and needs.

Contact Information for Accessibility Issues

We are committed to addressing any accessibility issues promptly and effectively. If you encounter any barriers while using our website or have suggestions for improving accessibility, please do not hesitate to contact us.

We aim to respond to all accessibility inquiries within two business days. Your feedback is valuable to us and will help us to improve the accessibility of our website for all users.

In your communication, please provide as much detail as possible about the accessibility issue you encountered, including the web page URL, the assistive technology you were using, and any specific steps you took that led to the problem.

Formal Complaints Procedure

LearnSphere Academy has established a formal complaints procedure for addressing accessibility issues that cannot be resolved through our standard support channels. If you are not satisfied with the response you receive from our Accessibility Coordinator, you may submit a formal complaint to our Accessibility Committee.

To submit a formal complaint, please send a written statement outlining the nature of your complaint, the steps you have taken to resolve the issue, and any supporting documentation to:

The Accessibility Committee will review your complaint and provide a written response within ten business days. Our goal is to resolve all complaints fairly and effectively, ensuring that LearnSphere Academy remains a welcoming and accessible learning environment for everyone.